Online Shopping Guide

Greetings, VNPT eKYC's customers!

Sincerely thank you for trusting and choosing VNPT eKYC products. To help customers have a convenient purchasing experience on the website https://ekyc.vnpt.vn, we would like to send you detailed instructions for purchasing on the website as follows:

Step 1:  

After accessing the VNPT eKYC Landing page, please select the "Package Plan" section.
Here, the package is provided under two services: eKYC and IDCheck. You can choose the package that suits your needs in the package section.
For eKYC packages:
After accessing the VNPT eKYC Landing page, please select the "Package Plan" section.

Step 2: 

Select the package that suits the needs of your business or individual customer, then click Register/Contact. If you need to upgrade a separate package for your business or use the IDCheck package, please click “Contact” for advice and to open a service package. The system will redirect to the Contact page, please fill in your personal information so we can assist you. For plans valued at more than VND 100 million, click Contact for more detailed advice. The system will then re-direct to the Contacts page. Please fill in your personal information here so that customer service can contact you as soon as possible.

Step 3:

When you click Sign up, the system will move to the Sign up/Login screen for you to manage package information more easily.
If you already have an account, please fill in your Email and Password to log in.
If you are a new user, click Sign up at the “Don't have an account? Sign up” line to go to the Sign up screen. Here, you need to fill in personal information including “Full name”, “Company”, “Field”, “Email”, “Phone number” and “Password”.

Step 4:

After successfully logging in/signing up, you will be redirected to the Payment screen. Here the system will display the service order information you have chosen to use.
If you want to issue an invoice, please select “Invoice” and fill in your information in the “Invoice information” section.

Step 5:

After completing the necessary information, please select “Pay Now”. The system will move to the Payment Methods screen. Here, you can choose the most suitable payment method and fill in the necessary information for the selected payment method.
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After completing the order, a VNPT consultant will contact you to confirm your order.
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We wish you success and satisfaction with the product you have chosen.
Sincerely thank you for trusting and choosing VNPT products.